Companies invest large amounts of money and resources to attract new customers. However, once the client says yes to our products, solutions or services, do we know how to offer a satisfactory customer experience in the purchase process? In many occasions, this trance will be decisive for the new customer to consolidate his loyalty to our company and be, even, a prescriber of our brand or, on the contrary, move away from us.
Project Management and the role of the Project Manager are evolving rapidly. If we intend to take our company to a full Digital Transformation, but manage our projects outside of Digitalization, we must be aware that we are doing what should be the engine of our company, the management of projects, become a burden for our increase.
The process of incorporation of Spain into the European Higher Education Area (EHEA) began in 2017. Since then, the offer in higher education, postgraduate, masters, etc. has multiplied exponentially in our country, converting post-university education into a highly competitive sector.
(Español) Oracle reconoce nuevamente a arin como partner de referencia para CX, concediéndole el premio Oracle Partner of the Year CX Cloud 2018.
Developing an effective B2C Marketing campaign is now more accessible than ever. The arrival of the Internet to consumers (in Spain 80% of the population has access) has allowed small businesses and large corporations to compete in the same environment and, often, as equals.
The new offices, inaugurated in June, will serve to support growth in Colombia.
Since office automation came to business management, the spreadsheets have been allied not only for the Finance Department, but for all those departments where planning and financial budgeting management, such as Marketing, Sales or Human Resources, must be handled.
If we consider the Customer Experience and Online Reputation as something that is about the Marketing, Communication or Customer Service departments, we really have not understood anything.