Oracle Service Cloud is a Customer service solution that combines multichannel Cloud attention for a better customer experience. Generate satisfactory experiences and long-term relationships thanks to the enhanced attention you can provide by using this cloud tool.
• Knowledge base.
• Web Self-Service.
• Guided Solutions.
• Assignment rules management.
• Mobility.
• Multichannel Contact Center.
• Email Support.
• Live Chat.
• Unified Agent desktop.
• Embedded analytics.
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